Terms and Conditions - Flowers Florists
Welcome to our Terms and Conditions page. By placing an order with us, you agree to comply with and be bound by the following terms.
1. Ordering Process
Our ordering process is designed to be simple and efficient. Customers can browse our selection online and place orders through our website.
1.1 Order Confirmation
Once you have placed an order, you will receive an order confirmation email. Please ensure all details are correct.
2. Payment Terms
We accept various forms of payment, including credit cards, debit cards, and online payment systems.
- Credit/Debit Cards: Secure payment processing.
- Online Payments: Convenience and security.
3. Delivery and Shipping
We offer delivery services to ensure your flowers arrive fresh and on time.
3.1 Delivery Options
- Standard Delivery: 3-5 business days.
- Express Delivery: 1-2 business days.
4. Cancellation and Refund Policy
You may cancel your order within 24 hours of placement for a full refund.
4.1 Refund Process
Refunds will be processed within 5-7 business days after cancellation.
5. Product Substitutions
In the event that a selected flower is unavailable, we reserve the right to substitute it with a similar product of equal or higher value.
6. Pricing and Availability
All prices are listed in the applicable currency and are subject to change without prior notice.
6.1 Stock Availability
We strive to maintain accurate stock levels, but errors may occur. If an item is out of stock, we will notify you promptly.
7. Privacy Policy
Your privacy is important to us. We ensure that all personal information is handled securely and in accordance with applicable laws.
8. Intellectual Property
All content, including images and text, is the property of Flowers Florists and is protected by intellectual property laws.
9. Limitation of Liability
Flowers Florists is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Flowers Florists operates.
By using our services, you agree to adhere to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.
